Support

Call Centre/Technical Support:

Based on a client’s needs and business requirements Gateway provides all our clients with efficient technical support. Our well trained team is available to support with any kind of technical issue. Our support system allows the client to raise a ticket and inform us of any particular issues which they may require our assistance on.

Account Management:

Gateway assigns a dedicated Account Manager with specific skill set to assist the client with all their requirements. The account manager focuses on providing the client with the best possible experience and after sales care to ensure they are always up to date with our latest information and solutions. We provide quarterly service reviews in order to gather extensive feedback from our clients to maintain and improve the solutions we provide.